📌 Overview: How to Use Priority Delivery

As a repossession manager or system user, it's essential to ensure vehicles marked as redeemed are delivered to auction quickly and compliantly. The new Priority Delivery workflow ensures these vehicles receive special handling, bypassing standard closure steps and reducing the chance of delays.

Automatic Trigger from Unitas  

1. Redemption Initiated in Unitas:

• When a vehicle is marked as redeemed, Unitas now sends a dedicated API message to RepoSystems.

2. RepoSystems Response:

• The system updates the vehicle’s status to “Priority Delivery”, provided it is not already marked "at auction".

Alerts and Communications  

For Direct (Non-LPR) Vendors:  

• Upon login to RepoSystems.com or RepoSystems.mobi:

• A Must-Read Pop-Up Alert is displayed for each vehicle in Priority Delivery status.

• The alert must be acknowledged before proceeding with other actions.

• This ensures timely awareness and action on high-priority deliveries.

For LPR Vendors:  

• Daily Email Notifications (sent by 8 AM local time):

• Contains a list of all redeemed/reinstated vehicles not yet delivered to auction.

• Helps coordinate post-recovery teams to prioritize these deliveries.

Manual Priority Delivery  

Sometimes, you may need to prioritize a delivery manually:

1. How to Manually Mark a Vehicle:

• Admins or authorized users can flag any vehicle for Priority Delivery to Auction directly in RepoSystems.

2. Result:

• Triggers the same alerts and emails as an automatic Unitas redemption.

Status Updates and Tracking  

• Once the vehicle is delivered to auction and status is updated in RepoSystems:

• The Priority Delivery designation is automatically cleared.

• Alerts and emails related to that unit stop immediately.

Benefits of the New Workflow  

• Ensures fast, compliant delivery of redeemed and reinstated units.

• Prevents units from being delayed or missed due to standard closure processing.
  

• Clear communication and tracking across all vendor types.